Privacy policy
Last updated October 26, 2026
This policy covers ottodelivers.com and the two forms on it. Otto Delivers isn’t live in any store yet; when it is, the data merchants send us about their customers is covered by our data processing agreement.
What we collect
- Visits. Page views and page-speed measurements through Vercel Web Analytics and Speed Insights. They don’t use cookies and don’t store your IP address; visits are counted with an identifier that is hashed and reset daily.
- Where you came from. If you arrive from a link with campaign tags (utm_source, utm_medium, utm_campaign), we keep them in your browser’s session storage for that tab and attach them to anything you send us, so we know which channels work.
- Reserving a seat. Your work email and store address. If you save a card, it goes straight to Stripe; we never see or store the card number, only Stripe’s reference to it.
- The question box. Your answer, and your email only if you choose to leave it.
We don’t set tracking cookies, run advertising trackers, or sell data.
How we use it
- To hold your founding seat and contact you about it: a confirmation, and one reminder if you start a reservation without finishing it.
- If you leave an email with an answer: one note when Otto launches, nothing else.
- To decide what to build, using answers and overall visit and sign-up counts.
Nothing is charged to a saved card until Otto is live in your store. If we don’t launch, we delete your card from Stripe.
Who processes it for us
- Vercel: hosting, analytics and performance measurement.
- Supabase: the database that stores reservations and answers.
- Stripe: saving cards and, after launch, billing.
- Resend: sending our emails.
Each processes data only to provide its service to us. Data may be processed in the United States.
How long we keep it
Reservations are kept until launch and for as long as you’re a customer. If we don’t launch, we delete them along with your card. Answers are kept while they help shape the product. You can ask us to delete anything sooner.
Your choices
To see, correct or delete anything you’ve sent us, or to cancel a reservation, email hello@ottodelivers.com. We’ll reply within a few business days.
Changes
If this policy changes, we’ll update the date above and note what changed.
Contact
Otto Delivers · hello@ottodelivers.com